GENERAL TERMS AND CONDITIONS OF PACKAGE TRAVEL CONTRACT
(International Clients – Golf Around Italy / MG Italy srl)
Art. 1 – Organizer – Applicable Law
Golf Around Italy is a registered trademark owned by MG Italy srl.
The package tour covered by this contract is organized by MG ITALY SRL, Viale Verdi no. 1, 31100 Treviso – Registered office: Via Castellana 128/G, Venezia Mestre, Italy.
This contract is governed exclusively by Italian law, in particular by Legislative Decree no. 79 of 23 May 2011 (Italian Tourism Code), as amended by Legislative Decree 62/2018 implementing EU Directive 2015/2302, as well as applicable provisions of the Italian Civil Code.
In case of discrepancies between language versions, the English version shall prevail.
Art. 2 – Contract Contents
This contract consists of:
- these General Conditions;
- the Special Conditions;
- the relevant Catalogue or travel programme referred to therein.
The Traveller acknowledges that only the services expressly described in the Special Conditions form part of the package.
Art. 3 – Price – Revisions – Payments
Prices are per person and expressed in Euro (EUR).
Prices may vary only due to:
- transport costs;
- fuel costs;
- taxes and duties;
- exchange rate fluctuations.
No price increase shall apply within 20 days before departure.
If the increase exceeds 8%, the Traveller may withdraw without penalty.
All payments must be made in EUR. Any currency conversion costs, bank charges, or exchange differences shall be borne by the Traveller.
Art. 4 – Insurance and Financial Protection
The Organizer complies with legal requirements regarding insolvency protection.
Insurance is NOT included unless explicitly stated in the Special Conditions.
The Traveller is strongly advised to purchase:
- cancellation insurance
- medical and baggage insurance
- travel disruption coverage (including transport issues)
Failure to do so implies full acceptance of related financial risks.
Art. 5 – Special Requests and Agreements
Any special request must be made at the time of booking and confirmed in writing.
No verbal agreement shall be binding unless confirmed in writing by the Organizer.
Art. 6 – Assignment of Contract
The Traveller may transfer the contract to a third party meeting all requirements, by written notice within a reasonable time before departure.
Both parties shall be jointly and severally liable for:
- payment of the balance
- any additional costs incurred
Art. 7 – Withdrawal and Cancellation
7.1 Withdrawal without penalty
Allowed only in cases provided by law, including:
- price increase exceeding legal thresholds
- significant contractual changes
7.2 Cancellation penalties
- 30% up to 60 days before departure
- 50% from 45 to 30 days
- 75% from 30 to 8 days
- 100% from 8 days or no-show
No refund is due for:
- unused services
- non-refundable third-party services (e.g. low-cost flights)
Art. 8 – Changes After Departure
If essential services cannot be provided, the Organizer will:
- offer alternatives at no extra cost, or
- refund the difference in value
If no solution is possible, return transport will be arranged where required by law.
Art. 9 – Transport (Flights Excluded)
Air transport is NOT included in the package unless explicitly stated.
The Traveller expressly acknowledges that transport services:
- are outside the scope of this package
- do not fall under Directive (EU) 2015/2302
The Organizer shall have no liability whatsoever for:
- delays
- cancellations
- missed connections
- overbooking
- any transport-related issue
Any additional costs shall be borne entirely by the Traveller.
Art. 10 – Tee Times and Golf Services
Tee times are subject to availability and must be requested in advance.
The Organizer does not guarantee specific times or courses.
Art. 11 – Golf Course Conditions
The Organizer is not responsible for:
- maintenance works
- course conditions
- weather-related variations
Refunds apply only in case of official course closure declared by the golf club.
Art. 12 – Green Fees
Green fees are services provided by third-party suppliers.
Weather conditions do not entitle refunds.
In case of total unplayability:
- a non-refundable voucher will be issued
- valid for 24 months
- subject to availability and approval
This applies to the maximum extent permitted by applicable law.
No refund is due for non-use by the Traveller.
Art. 13 – Liability
The Organizer’s liability is limited to the maximum extent permitted by applicable law.
The Organizer shall not be liable where non-performance is due to:
- the Traveller
- third parties
- force majeure
The Traveller acknowledges that services outside the package are not covered.
Art. 14 – Complaints and Jurisdiction
Any issue must be reported immediately during the trip writing to travel@golfarounditaly.com or calling +390422583598
Formal complaints must be submitted within 10 working days after return.
Without prejudice to mandatory consumer protection rules, Italian law shall apply and jurisdiction shall lie, where permitted, with the Court of Venice (Italy).
Art. 15 – Complimentary Services
Complimentary services are not part of the package value and may be modified or withdrawn.
Art. 16 – Traveller Obligations
Travellers must:
- verify travel documents and visa requirements
- comply with health regulations
- ensure compliance with local laws
The Organizer shall not be liable for denied entry or travel restrictions.
Art. 17 – Third-Party Services
Services provided by third parties are governed by their own terms.
The Organizer acts as intermediary unless otherwise specified.
Art. 18 – Force Majeure
Includes, but is not limited to:
- pandemics
- wars
- terrorism
- strikes
- airport closures
- extreme weather
- government restrictions
No compensation is due beyond legal obligations.
Art. 19 – Behaviour
The Traveller agrees to behave appropriately.
The Organizer reserves the right to terminate services without refund in case of:
- misconduct
- unsafe behaviour
- damage to property
Art. 20 – Data Protection
Personal data are processed in compliance with GDPR.
Data may be transferred internationally where necessary for service provision.
Art. 21 – No Reliance
The Traveller confirms not relying on any statements not expressly included in this contract.
Art. 22 – Chargebacks
In case of unjustified chargebacks, the Traveller agrees to reimburse:
- all related costs
- administrative and legal expenses
Art. 23 – Final Provisions
If any provision is found invalid, the remaining provisions shall remain valid.
By confirming the booking, the Traveller declares full understanding and acceptance of these terms. :::
